D4 Voice-Activated Digital Assistants to Support Health and Independence: Development and Instructional Support

Principal Investigator

Kenneth Blocker, M.S. & R. S. Sreenivas, Ph.D.

Team

Wendy Rogers, Ph.D.

Students

Husna Hussaini, Ki Lim, Vikram Ramavarapu, Kyre Williams

Partners

OSF Healthcare; Post-Polio Health International; National Multiple Sclerosis Society; Clark-Lindsey Village; Disability Resources and Education Services (DRES); CRIS Health Aging; University of Chicago; National Opinion Research Center (NORC)

Overview

Individuals with long-term mobility disabilities are likely to experience challenges with activities at home, such as controlling their home environment, engaging in physical activity, interacting with others, and managing their health. Voice-activated digital assistants, such as the Amazon Alexa devices, have great potential to support this population in carrying out these activities as independently as possible at home with the ease of speaking commands. Alexa can be paired with a variety of smart home technologies, such as robotic vacuums and smart light bulbs, to help people with limited mobility complete activities at home as independently as possible.

In this project, we are developing a suite of voice-activated digital assistant applications to support the health and independence of people aging with mobility disabilities. Lastly, since many older adults experience technical challenges with set up and use of these digital assistant devices, we will develop and test an instructional guide with clear step-by-step instructions to facilitate independent use.

Learn more about how the apps and instructional guide developed in this project will be tested for efficacy and usefulness in the R2. Voice-Activated Digital Assistants Research Project.

An older Asian woman using a laptop and smart speaker while seated at a table beside an electronic tablet and notebooks.

 

Project Status

Congratulations to Kenneth Blocker, long-time team member of the TechSAge Digital Assistants R&D Project, who will be assuming the role of Co-PI. Kenny is a Ph.D. student at University of Illinois Urbana-Champaign in Educational Psychology with an MS degree in Psychology. Kenny will be working closely with Co-PI Dr. RS Sreenivas, along with TechSAge Program Director Wendy Rogers.

We developed our first two Amazon Echo User Guides: Basic Uses and Setting Up

In partnership with Collaborations in Health, Aging, Research, and Technology (CHART) at the University of Illinois Urbana-Champaign, we developed the Amazon Echo Basic Uses video playlist on youtube. These videos include guidance on helpful voice controls for weather, new, reminders, and more.

 

Publications

Blocker, K. A., Kadylak, T., Koon, L. M., Kovac, C. E., & Rogers, W. A. (2020). Digital home assistants and aging: Initial perspectives from novice older adult users. Proceedings of the Human Factors and Ergonomics Society Annual Meeting. SAGE Publications. Santa Monica, CA: Human Factors and Ergonomics Society. https://doi.org/10.1177%2F1071181320641327 

Koon, L. M., McGlynn, S. A., Blocker, K. A., & Rogers, W. A. (2019). Perceptions of Digital Assistants From Early Adopters Aged 55+. Ergonomics in Design, 1064804619842501.

Koon, L. M., Khaleghi, R. Blocker, K. A., Rogers, W.A., Sreenivas, R.S. (2020). On Integrating Voice-Activated Digital Assistants with Smart Home Technologies to Support People with Long-Term Mobility Disabilities: Needs Assessment, Product-Selection and Implementation. Proceedings of the International Conference on Industrial Engineering and Operations Management, Dubai, UAE. (pp/ 513-514). http://www.ieomsociety.org/ieom2020/papers/88.pdf

Project Alumni

Leonardo Galoso, Saahithya Gowrishankar, B.A, Travis Kadylak, Ph.D., Roshanak Khaleghi, Ph.D., Cristopher Kovac, B.S., Lyndsie Koon, Ph.D., Maya Malecki, Satvika Veeravalli

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